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Steadwork

Privacy Policy

Incomeing Tech and Infra Solutions LLP, operating under the brand name Steadwork (“Steadwork”, “we”, “us” or “our”), is committed to protecting the privacy of individuals who visit our website, submit enquiries, or engage with our workspace services.

This Privacy Policy explains how we collect, use, share and protect personal data in connection with www.steadwork.com and our managed workspace services in India.

1. Information We Collect

A. Information You Provide Through Our Website

When you submit an enquiry or contact form through www.steadwork.com, we collect the information you choose to provide through the relevant form. This may include:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Details of your workspace requirement or enquiry

We collect this information to understand your requirement and respond to your enquiry.

B. Information Collected During Tenant Onboarding

If you decide to use a Steadwork workspace, we may request additional information and documents as part of the onboarding process.

This may include information required for:

  • Know Your Customer (KYC) requirements
  • Contracting and documentation
  • Billing and invoicing
  • Statutory or regulatory compliance
  • Workspace access and facility management
  • Other legitimate requirements related to providing our services

The information required at this stage will depend on the nature of the engagement and applicable legal or regulatory requirements.

This information is collected separately from the information submitted through our website enquiry forms.

C. Cookies and Website Usage

Our website may use cookies and similar technologies that are necessary for the operation, security and functionality of the website. We may also use analytics tools to understand website usage and improve our website and services.

The specific cookies and analytics technologies used may change from time to time.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

2. How We Use Personal Data

We may use personal data for purposes including:

  • Responding to enquiries and workspace requests
  • Understanding your workspace requirements
  • Providing information about our workspaces and services
  • Communicating with you regarding an enquiry or prospective engagement
  • Processing tenant onboarding and documentation
  • Completing KYC and other applicable compliance requirements
  • Managing workspace access and facilities
  • Processing billing, payments and related records
  • Maintaining and improving our website and services
  • Protecting the security and integrity of our website, premises and services
  • Complying with applicable legal, regulatory and contractual obligations

We will use personal data only for legitimate and relevant purposes connected with our business and services.

3. Communications

If you submit an enquiry through our website, we may contact you using the details you provide to respond to your enquiry or discuss your workspace requirement.

Where required by applicable law, we will seek appropriate consent before sending promotional or marketing communications.

You may opt out of marketing communications at any time by following the instructions provided in the communication or by contacting us.

4. Sharing of Personal Data

We do not sell or rent your personal data.

We may share personal data where reasonably necessary with:

  • Service providers and vendors who support our business and workspace operations
  • Technology, IT and website service providers
  • Facility management, security and maintenance service providers, where relevant
  • Professional advisers, auditors or consultants where required
  • Banks, payment service providers or other parties where necessary for transactions
  • Government, regulatory, law-enforcement or other authorities where required by applicable law or legal process

Where appropriate, we seek to ensure that third parties receiving personal data use it only for the relevant purpose and maintain reasonable safeguards for its protection.

5. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or misuse.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal data transmitted to or stored by us.

6. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to:

  • Respond to and manage enquiries
  • Provide and administer our services
  • Maintain business and contractual records
  • Meet legal, regulatory, accounting or compliance requirements
  • Resolve disputes and enforce agreements
  • Protect our legitimate business interests

The retention period may therefore vary depending on the nature of the information and our relationship with you.

7. Your Rights and Choices

Subject to applicable law, you may have rights in relation to your personal data, including the ability to:

  • Request access to personal data held about you
  • Request correction or updating of inaccurate or incomplete information
  • Request deletion of personal data where permitted by applicable law
  • Withdraw consent where processing is based on consent
  • Opt out of certain communications
  • Raise a concern or grievance regarding the processing of your personal data

Some requests may be subject to applicable legal, contractual or regulatory requirements. We may need to verify your identity before processing certain requests.

To make a privacy-related request, please contact us at: support@incomeing.in

8. Third-Party Websites and Services

Our website may contain links to third-party websites, services or platforms.

These third parties operate independently of Steadwork and may have their own privacy policies and terms. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the applicable privacy policy before providing personal data to any third-party website or service.

9. Children's Privacy

Our website and services are intended for businesses and working professionals and are not directed toward children.

We do not knowingly seek to collect personal data from children through our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable legal and regulatory requirements.

Any changes will be published on this page.

11. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact:

Incomeing Tech and Infra Solutions LLP

Brand: Steadwork

Email: support@incomeing.in

Website: www.steadwork.com

We will review and respond to privacy-related requests in accordance with applicable law.